Mrs. Monica Van Den Broek, Chief Executive Officer of Santa Monica Home Lodge
Ghana’s hospitality industry took centre stage at the 2025 Ghana Business and Heroes Awards as Mrs. Monica Van Den Broek, Chief Executive Officer of Santa Monica Home Lodge, was crowned Hospitality Hero of the Year, in recognition of her outstanding leadership, service excellence, and sustained contribution to the growth of Ghana’s tourism and accommodation sector.
The prestigious ceremony, held on Saturday, December 27, 2025, brought together business leaders, policymakers, entrepreneurs, and industry players from across the country to celebrate individuals whose work continues to shape Ghana’s economic and social development. Mrs. Van Den Broek’s honour was one of the night’s most applauded recognitions, reflecting her years of dedication to raising standards in hospitality service delivery.
Under her leadership, Santa Monica Home Lodge has evolved into a respected name in Ghana’s hospitality space, known for its warm customer service, attention to detail, and commitment to creating a home-away-from-home experience for both local and international guests. Industry observers note that her management approach combines professionalism with personal care, a balance that has helped the lodge maintain strong customer loyalty in a highly competitive market.
Trailblazer
Presenting the award, organisers of the Ghana Business and Heroes Awards described Mrs. Van Den Broek as a trailblazer whose work exemplifies resilience, innovation, and people-centred leadership. They noted that her impact extends beyond business profitability to job creation, staff development, and the promotion of Ghana as a welcoming destination for tourism and business travel.
Over the years, Santa Monica Home Lodge has also gained recognition for maintaining high hygiene standards, adapting to changing customer expectations, and embracing sustainable operational practices. These efforts, according to the awards committee, position the lodge as a model for emerging hospitality businesses in the country.
Appreciation
In brief remarks after receiving the award, Mrs. Van Den Broek expressed gratitude to her team, customers, and partners, stressing that the recognition was a shared achievement.
She reaffirmed her commitment to continuous improvement and to contributing meaningfully to the development of Ghana’s hospitality industry.
The Ghana Business and Heroes Awards is an annual platform that honours individuals and organisations demonstrating excellence, leadership, and positive impact across key sectors of the economy.
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