The General Manager of External Communications at the Electricity Company of Ghana (ECG), Charles Nii Ayiku Ayiku, has disclosed that the company has resolved to prosecute customers who default in billing payment as well as individuals involved in illegal connection activities on Saturdays.
This, he said, is part of the plans management of ECG had employed to recover lost revenue and deter the illegal connection activities in the cities.
According to him, customers whose prepaid meters run into negative balances after purchasing electricity should note that technicians are making frantic efforts to visit premises of the customers to remedy the situation.
This they would do by reprogramming the meters to ensure the refund of their credits and restore power supply.
“We are also working very hard to make sure that the rest of our customers are restored and we have also reprogrammed some of the meters due to the time and date and drift,” he said.
Mr Ayiku, in a chat with the media, pleaded with the public to report to the nearby offices of the company the activities of illegal connection of power, adding that persons who report the illegal activities will be compensated.
“We also encourage customers and the general public, if you know of anybody bypass or cause any form of illegality on any of ECG networks without permission, when you report, there is a percentage in reward for you,” he noted.
He reiterated the call on the citizenry to direct and report all issues at customer service centres which will be open to help the customers with challenges.
In a related development, the management company has revealed that deliberations are underway with the state broadcaster, Ghana Broadcasting Corporation (GBC), to clear its debt of over GH¢6.1 million debt.
GBC had its Head Office at Kanda disconnected from the national electricity grid on Monday over the debt.
The situation was compounded when the transmission station of GBC also got disconnected on Tuesday over a GH¢2 million debt. That has compelled the state broadcaster to currently run on a generator.
“We are still having negotiations with the state broadcaster regarding the payment terms,” Mr Ayiku, said.
Two days ago, the ECG taskforce was ordered to take the national broadcaster from the national power grid for its failure to show commitment towards paying its debt that has lasted for months.
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